FAQs

Is this course appropriate for initial (ACLS, PALS, BLS, NRP) certification?

YES IT IS - Our certification courses cover everything you need to know in order to pass the final exams and earn your initial certification with ease!

When can I take the (ACLS, PALS, BLS, NRP) recertification course?  

WERE YOU PREVIOUSLY CERTIFFIED? - For those who have earned certification at least one time in the past, the shorter, less expensive recertification course is an option!

Are your courses designed for Healthcare Providers, or laypersons?  

BOTH - All of our programs are tailored for health care professionals, but can also be taken by laypersons.

Do your courses have a time limit?  

NO - None of our courses have a time limit, so you can study and take your exam without stress or anxiety. You even get unlimited practice exams, and free retests until you pass.    

When do I receive my proof?  

INSTANTLY - You will receive your printable ACLS, PALS, BLS, or NRP certification card immediately by email after passing your final exam.

How much does it cost to get my card?  

IT’S FREE - Your emailed card is free, with no cost to access it. There are no hidden costs in our program!

How long is my certification valid?

2 YEARS - Your certification will remain active for 2 years from the day you earned it. Your card will list your certification and expiration date. Recertification gives you a new 2-year date.

How high do I have to score to pass?  

PASSING GRADE IS 80% - You’ll need a grade of 80% or higher to pass your ACLS, PALS, BLS, or NRP final exam and earn your certification.  

What if I fail the exam?

TAKE IT AGAIN FOR FREE - You can make unlimited attempts at the final exam until you pass. There are no extra fees for retaking the exam.

What is your refund policy?

GUARANTEED - We provide refunds if your employer does not accept our certification card as valid – which is very rare. If you have any doubts, we recommend checking with an employer or prospective employer to ensure they accept certification earned via our program before your purchase – and don’t forget to ask if they require an in-person skills test (which must be obtained separately.)