Privacy Policy

Health Education Solutions, Inc. (the “Company”) wants you to understand how we collect, protect, and use your personally identifiable information (“your information”) and the choices you have about how your information is used. This policy covers the information handling practices of the Company; however, certain departments and/or products within the Company may have more restrictive information handling practices.

Online information

We are committed to providing you a useful and enjoyable online experience. When you access a Company Web site (“Company Site”), you can be sure that your information is protected by physical, procedural, and electronic safeguards. We collect information from your visit only in order to personalize and improve upon your experience with us.

To access information and send e-mail via Company Sites, you will need a browser that supports the use of Secure Sockets Layer. This encryption technology helps ensure the authenticity of your online sessions and secures data being transmitted over the public Internet.

When you enter a Company Site, we will identify the Internet Protocol (IP) address of your computer or handheld device. The IP address doesn’t identify you personally, but it lets us identify the device you’re using. We store IP addresses in case we need to track a connection for security purposes.

Company Sites may use cookies in several applications for navigational purposes. A cookie is a small text file placed on your hard drive (not on the Company Site) by a Web page server. Cookies make your Internet experience quicker and more convenient. You are always free to decline our cookies if your browser permits, but some parts of Company Sites may not work properly if you do. Accepting a cookie from a Company Site does not give us access to any of your information.

Information we collect and why

In order to provide you with products and services, we collect your information from different sources:

  • Information you provide to us on forms (such as applications), by e-mail, in writing, by telephone or through our Web sites.
  • Information collected from your transactions with us or others, such as account activity.

Information safeguarding practices

We appreciate the trust you place in us, and we are committed to the security and privacy of your information.

  • Our authorized employees, agents, and contractors receive your information only to the extent required to perform their work.
  • We comply with federal and state regulations as well as industry standards set forth to protect your information.
  • Companies that assist us in delivering our products and services are also required to protect your information and use it only for the services we ask them to perform.

Information sharing with affiliated companies

We do not share your information with our affiliated companies unless required to provide you with service or to comply with law. To the extent required or permitted by law, we may share your information with affiliates for the following reasons:

  • To service your account and provide you with products and services you have requested.
  • To communicate with you about additional products, services, and special offers, using marketing providers to assist us.
  • To comply with a legal requirement, such as a law, regulation, court order, subpoena, search warrant, or in the course of a legal proceeding.

Information sharing with service providers and others outside of our affiliated companies

We do not share your information with unaffiliated third parties unless required to provide you with service or to comply with law. To the extent required or permitted by law, we may share your information with service providers and unaffiliated third parties for the following reasons:

  • To service your account and provide you with products and services you have requested.
  • To communicate with you about additional products, services, and special offers, using marketing providers to assist us.
  • To comply with a legal requirement, such as a law, regulation, court order, subpoena, search warrant, or in the course of a legal proceeding.

Information sharing options

Because we do not share your information with affiliates or third parties unless required to provide you with service or to comply with law, there are no further steps you must take to protect your privacy beyond the common-sense steps outlined below.

Protecting your personally identifiable information

You are encouraged to take steps to protect your privacy by keeping passwords and personal identification numbers confidential, never disclosing personal information to unknown callers, and ensuring your Internet use is secured and protected from unauthorized access or use. If you believe you are a victim of identify theft:

  • Call the Federal Social Security Administration fraud hotline: 800.269.0271
  • File a police report with your local authorities, note the report number and officer’s name
  • Call the Federal Trade Commission’s Identity Theft hotline: 877.IDTHEFT
  • Contact the major national credit reporting agencies:
    • Experian 888.397.3742
    • Equifax 800.525.6285
    • Trans Union 800.680.7289
    • Innovis 800.540.2505