Frequently Asked Questions
Do I have to take the course in one sitting?
No. You may log in and out as many times as you choose. You must complete a checkpoint before logging out to ensure your work up to that point is saved. When you resume the course it will then show exactly where you were before logging out. When you are ready to continue training, simply return to www.HealthEdSolutions.com and login to My HES with your registered e-mail and password.
Can course material be accessed after the online portion is completed?
Yes, you have 12 months from the day of enrollment to refer to the course material for review and knowledge updates via your “My Courses” tab on the Health Education Solutions website.
How do I get a receipt for my purchase?
You can print a receipt for your order on the My Courses page. The ”My Courses” link is located on the top of each page within
www.healthedsolutions.com.
What is your refund policy for this course?
All AHA courses are non-refundable.
Does the program require special computer or support software?
Most Web browsers will have no problem using our site. The videos require the free QuickTime or Flash plug-in.
Whom should I contact if I have problems with the online course?
Please contact Health Education Solutions by phone at 866.511.4637 or e-mail at info@healthedsolutions.com. Our regular business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Central time. Weekend and after-hours requests will be addressed the following business day.
Is a skills session and/or test required?
No.
What is Stroke Prehospital Care Online?
Stroke Prehospital Care Online is a self-paced, interactive eLearning course designed to increase prehospital care providers' knowledge about the two types of stroke and to demonstrate potential stroke-related complaints. This course teaches the pathophysiology and risk factors of stroke, as well as recognition, assessment, and management of potential stroke.
Who is the target audience for this course?
Stroke Prehospital Care Online is ideal for out-of-hospital medical professionals and emergency medical services (EMS) personnel in acute medical practice, and is appropriate for any healthcare provider who wants to improve their knowledge of stroke treatment.
What is the course format?
Through four interactive cases, you are presented with patients who have stroke-related complaints and are prompted to make prehospital management decisions. These cases must be successfully completed before you are allowed to access the online test.
What is the difference between this course and the other stroke eLearning courses available on HealthEdSolutions.com?
Stroke Prehospital Care Online differs from Stroke Hospital-based Care Online and Acute Stroke Online in the intended target audience. Stroke Hospital-Based Care Online and Acute Stroke Online are designed for in-hospital healthcare providers, while Stroke Prehospital Care Online is designed for EMS and other prehospital professionals.
Does this course offer a certification or credential?
No. Completion of this course does not result in an AHA course completion card. However, you may print a certificate of completion and apply for continuing education credits at the end of the course.
What are the unique features and benefits of Stroke Prehospital Care Online?
Features:
- Four interactive cases that include stroke-related patient encounters
- Interactive prompts so you can make management decisions
- Content based on the latest science AHA/ASA Guidelines
- Online exam and evaluation
- No skills test required
- Certificate of completion provided
Benefits:
- Self-paced learning, accessible anytime 24/7
- Improves decision-making
- Strengthens use of EMS triage and transport protocols
- Increases quality of stroke treatment
- Improves timely and effective hospital care
- Convenient alternative to traditional classroom training
- Access to course for 12 months from time of key activation for student refresher options
How long does this course take to complete?
This course will take approximately 1-2 hours to complete.
Is there a passing score I must receive?
Yes. You must score at least 80 percent on each of the four cases presented.
Are there continuing education credits available for this course?
Yes, you may apply for the following upon completion of the course:
Continuing Education Accreditation – Emergency Medical Services
This continuing education activity is approved by the American Heart Association, an organization accredited by the Continuing Education Coordinating Board for Emergency Medical Services (CECBEMS), for 1.25 Advanced CEHs, activity number 07-AMHA-F3-0033.