Frequently Asked Questions
Do I have to take the course in one sitting?
No. You may log in and out as many times as you choose. You must complete a checkpoint before logging out to ensure your work up to that point is saved. When you resume the course it will then show exactly where you were before logging out. When you are ready to continue training, simply return to www.HealthEdSolutions.com and login to My HES with your registered e-mail and password.
Can course material be accessed after the online portion is completed?
Yes, you have 12 months from the day of enrollment to refer to the course material for review and knowledge updates via your “My Courses” tab on the Health Education Solutions website.
How do I get a receipt for my purchase?
You can print a receipt for your order on the My Courses page. The ”My Courses” link is located on the top of each page within www.healthedsolutions.com
What is your refund policy for this course?
All AHA courses are non-refundable.
Does the program require special computer or support software?
Most Web browsers will have no problem using our site. The videos require the free QuickTime or Flash plug-in.
Whom should I contact if I have problems with the online course?
Please contact Health Education Solutions by phone at 866.511.4637 or e-mail at email@example.com. Our regular business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Central time. Weekend and after-hours requests will be addressed the following business day.
Is a skills session and/or test required?
What is Acute Stroke Online?
Acute Stroke Online is designed to support JCAHO requirements to maintain stroke center certification. Previously provided by the American Heart Association in the Acute Stroke Booklet, this course provides training on the symptoms, diagnosis and management of ischemic and hemorrhagic stroke and the complications of stroke.
Acute Stroke Online is self-paced and requires participants to go through 11 checkpoint exercises with review questions. The course teaches the Stroke Chain of Survival, the 7 D’s of Stroke Survival, definitions of ischemic and hemorrhagic stroke, pathophysiology, stroke risk factors, stroke recognition, stroke management, and transition to critical care and rehabilitation. After passing the online test participants receive an AHA completion certification and can receive CME if desired.
Who is the target audience for this course?
This course is intended for in-hospital and out of hospital personnel, and particularly geared toward the experienced healthcare provider.
What is the difference between this course and Stroke Prehospital Online?
Acute Stroke Online provides a higher level of information for the experienced healthcare provider, covering treatment from the field to the emergency department as well as critical care and rehabilitation. Acute Stroke Online provides extensive in-hospital information and is not specific for just EMS.
Stroke Prehospital Care Online is case based, and more of an assessment course, teaching the impact of diagnostics, and is geared toward EMS.
What is the course format?
You must complete 11 checkpoint exercises before you are allowed to access the online test.
How long does the course take?
You will need about 2 hours to complete the course.
Are there continuing education credits available for this course?
Yes, after you pass the online test you may apply for CME/CE credit:
Continuing Medical Education Accreditation - Physicians
The American Heart Association is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. The American Heart Association designates this enduring material for a maximum of 1.50 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Continuing Medical Education Accreditation – Physician Assistants
AAPA accepts certificates of participation for educational activities certified for AMA PRA Category 1 Credit™ from organizations accredited by ACCME or a recognized state medical society. Physician assistants may receive a maximum of 1.50 hours of Category I credit for completing this program.
Continuing Education Accreditation - Nurses
The American Heart Association is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. The maximum number of hours awarded for this CE activity is 1.50 contact hours.
Continuing Education Accreditation – Emergency Medical Services
This continuing education activity is approved by the American Heart Association, an organization accredited by the Continuing Education Coordinating Board for Emergency Medical Services (CECBEMS), for 1.50 Advanced CEHs, activity number 13-AMHA-F3-0172.